GnarTek owns all intellectual property associated with the brand, including domain names, product names, designs, patents, trademarks, logos, all variations thereof, copyrights to materials online and in print. All rights reserved. Copy or use of any intellectual property of GnarTek is prohibited without written consent of GnarTek.
Customer shall defend, indemnify and hold harmless GnarTek, and their respective officers, directors, employees, subcontractors and agents from and against any and all claims, suits, liabilities, damages, settlements, charges, taxes and any other losses or expenses for physical injury to, illness or death of, any party regardless of status and damage to or destruction of any tangible property which the party may sustain or incur.
The information contained on this web site and technical advice provided by GnarTek is based on data considered to be true and accurate, and is intended for use by persons having relevant technical skills, at their own discretion and risk. Since conditions of use are outside our control, we cannot assume liability for results obtained or damage incurred, nor can we assume customer liability. It is up to the Customer to determine that the products being purchased can be installed and used correctly. In no event will GnarTek be liable for any consequential damages arising out of the use of our products.
This site may contain links to other web sites on the Internet that are owned and operated by third parties. GnarTek is not responsible for the content located on or through any external sites.
PRICES, TAXES, AND PAYMENT TERMS
Published prices don't include taxes, duties, brokerage or shipping costs (unless otherwise noted), and they may be changed without notice. All payments must be in U.S. Dollars. Due to the large amount of content and information provided herein, errors can and will occur. GnarTek shall not be required or obligated to honor any price if said price is incorrect or inaccurate. If you are claiming exemption from sales tax, you are responsible for providing a valid sales tax exemption certificate and you agree that you will not claim a sales tax exemption for purchases that do not qualify as exempt.
GnarTek’s web store calculates shipping costs based on size, weight, and delivery location. If in stock, most orders ship on the next business day from order placement. Shipments within the United States are sent via USPS or UPS. Delivery occurs at GnarTek’s warehouse when the Product is tendered to the carrier or is picked up by the customer. GnarTek is not responsible for lost, stolen or misdelivered packages. Postal claims will be handled by the contracted postal carrier.
We are committed to maintaining the privacy of our Customers. All information given to GnarTek, including name, address, phone number, and email address shall be used only for our internal use. GnarTek will never give, sell, or trade Customer’s personal information to a third party.
ACCEPTANCE OF ORDERS
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. GnarTek reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer.
If Customer wishes to return a product ordered, please contact GnarTek by phone or email. Policies are stated below:
REFUNDS AND CREDITS
Orders returned within 30 days of purchase are eligible for a refund, if is in the original packaging, in salable condition and has not been used, altered, modified, or damaged, and was purchased through GnarTek directly, if the purchase was made through a third-party vendor, returns must be made through that vendor. We reserve the right to deny returns if our return policy requirements are not met. A restock fee of 10% will be charged on all returns. To receive a product refund, the original packing invoice should accompany your return. Any custom or specially altered items are not returnable. Duties, taxes or shipping charges are nonrefundable. GnarTek does not offer returns on international orders.
Customer should expect to receive refund within four weeks, however, in many cases refunds will be issued more quickly. GnarTek will notify Customer via e-mail of refund status once the product has been received and processed.
FAILED DELIVERIES AND RETURNED PACKAGES
Most postal carriers will attempt to deliver a package 2 or 3 times. After the final delivery attempt, the package will be returned to GnarTek and a refund will be issued, less shipping costs and 10% re-stocking fee. If package is unable to be delivered, GnarTek is not responsible for payment of return shipping costs levied by the postal carrier.
If Customer would still like the product, Customer will need to order the product, again. GnarTek is not responsible for the payment of re-shipping the product to the Customer.
Our products are warrantied against defects in materials and workmanship, for 30 days from date of purchase. Normal wear and tear is not warrantied. GnarTek will exchange or replace products purchased through GnarTek directly. If the purchase was made through a third-party vendor, returns must be made through that vendor. For exchanges of miss-shipped orders or damaged products, GnarTek will send Customer a replacement, or credit Customer for the returned product upon receipt. During the 30-day warranty period GnarTek will repair or replace, at no charge, products or parts of products, that prove defective because of improper materials or workmanship, under normal use. Warranty does not cover conditions, malfunctions, damage not resulting from defects in material or workmanship. If Customer receives a damaged product or incomplete shipment, contact GnarTek immediately. Customer should keep all packaging and take pictures of damage for documentation. Shipping damage claims will be handled by the contracted postal carrier.
By using the GnarTek website, purchasing any products from us, or by clicking the “I agree” button on our website, Customer acknowledges that you have read, understood and agree to be bound by the Terms and Conditions set forth. In addition, use of any e-commerce or mobile applications, Customer is also subject to the end user license agreement associated with the e-commerce or mobile application.